Internet Explorer Not Responding Windows 10
Internet Explorer Not Responding Windows 10
Hi,I have a problem with Internet Explorer in Windows 10 (1511, all updates applied). When I launch it, it opens the Internet Explorer windows, but it keeps frozen for 3 seconds, saying not responding in the title bar and then closes automatically without anyfurther error.I checked the event viewer and there isn't any error in the Windows LogsApplication or Application and Services.Internet Explorer entries.I have already tried launching the Internet properties and deleting all temporary files, and also tried there with a Reset. From the advanced tab.It does the same if I try with no add-ons (iexplore.exe -extoff)The SCF / SCANNOW doesn't show any problem.I also tried 'uninstalling' it by turning the Internet Explorer 11 Windows Feature off, restarting, and then enabling it again, but no luck.Edge is working, but I need to use Internet Explorer in this PC.I really appreciate any help. Hi Jam,Thank you for posting in Microsoft Community.We appreciate your hard efforts to resolve the issue and we understand that the Internet Explorer 11 is not working despite all the troubleshooting steps. So, please answer the below questions for better understanding of the issue.1. Do you receive any error message related to the issue?The issue that you face might be due to some internal software conflicts resulting in the internet explorer 11, not work properly.
So, please follow the below steps and check if the issue is resolved.Step 1: Dism scan.Deployment Image Servicing and Management (DISM) is a new command line tool that you can use to service a Windows image or prepare a Windows PE image. The DISM tool replaces the Package Manager (pkgmgr.exe), PEimg, and Intlcfg tools. DISM consolidatesthe functionality found in those three tools, as well as delivers new functionality to improve the experience of offline servicing.Please follow the given steps to run a DISM scan:1) Press Windows + x on your keyboard.2) Select Command prompt (Admin) to open Administrator Command prompt.3) In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:dism.exe /online /cleanup-image /scanhealthdism.exe /online /cleanup-image /restorehealthIf the issue persists, please follow the below step.Step 2: Clean boot.Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue.
You need to follow the steps from the article mentioned below to performa Clean Boot.DISCLAIMER: After troubleshooting, refer to this section 'How to reset the computer to start normally after clean boot troubleshooting'.Please let us know if the issue is resolved or you need any further assistance. Hello,Thank you for the update.As you have mentioned that the issue persists, even after creating a new account, we would ask you toreset your computer( Keep my files)and check if the issue persists.Firstly go to a different computer with a stable internet connection and download windows 10 onto a CD/DVD drive by going to the below link:Now follow the below steps and check if the issue persists:1. Restart your computer.2. Press the manufacturer’s key for one time boot menu, normally it is F12.3. There select CD/DVD/CD-RW drive.4. Press any key to boot.5. You will be redirected to a Options screen.6.
Select Troubleshootadvanced options Reset my pcGet started.5. A blue screen will follow giving you two options, Click either 'Keep my files' or 'Remove everything,” and select “ Keep my files ” options.6. Here, Select 'Just remove my files'.7.
Click next if windows warns you that you won’t be able to roll back to a prior version of the windows operating system.8. Click reset when prompted. Windows will restart and take several minutes to reset itself.9.
Click Continue when prompted.You can also follow the below link for further troubleshooting:DISCLAIMER: All your data, apps, programs will be deleted if you do a Reset. Please back up all your data. Before attempting a reset. Also Please ensure that you have all necessary license keys, certificates, data etc needed to install all your apps and activatingyour windows 10 againPlease let us know if the issue is resolved or you need any further assistance.